Privacy Policy
Privacy Policy
Your privacy is important to us. It is GTA Painter’s policy to respect your privacy and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) regarding any personal information we may collect about you through our website, built on Wix, and other sites we own and operate.
This policy is effective as of September 28, 2025.
Last updated: September 28, 2025.
Information We Collect
We collect only “voluntarily provided” information, which refers to any information you knowingly and actively provide us when using our contact form. This includes your full name, email address, and message, which you provide to contact us for inquiries about our house painting services. We do not automatically collect information, use cookies, or track users on our website.
Legitimate Reasons for Processing Your Personal Information
​We only collect and use your personal information when necessary to respond to your inquiries, which is reasonably required to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you use our contact form on our website to submit your full name, email, and message. We will use this information solely to respond to your inquiries and will not further process it for any other purpose.We do not combine this information with any other data or use it for analytics, marketing, or any other activities.
Security of Your Personal Information
When we collect and process personal information, we will protect it within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security.
How Long We Keep Your Personal Information
We keep your personal information only for as long as necessary to respond to your inquiry. Once the purpose is fulfilled, we will delete it or make it anonymous by removing all details that identify you, unless required by law to retain it.
Disclosure of Personal Information to Third Parties
We do not disclose your personal information to any third parties, as we do not use third-party service providers for processing this data. However, we may be required to disclose it if mandated by law or in response to valid requests by public authorities (e.g., a court or government agency).
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information, but if you do not, we may not be able to respond to your inquiries.Marketing permission: We do not use your personal information for marketing purposes, so no opt-out is necessary for marketing communications.Access: You may request details of the personal information we hold about you. Correction: If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us, and we will take reasonable steps to correct it. Withdrawal of Consent: You can withdraw consent for us to use your personal information at any time by contacting us, but this may impact our ability to respond to your inquiries. Complaints: If you believe we have breached PIPEDA, contact us with details, and we will investigate and respond. You may also contact the Office of the Privacy Commissioner of Canada at 30 Victoria Street, Gatineau, QC K1A 1H3, Toll Free: 1.800.282.1376, www.priv.gc.ca.Unsubscribe: To opt-out of any communications, contact us using the details below, and we will remove your contact details from our system.
Changes to This Policy
We may update this privacy policy at our discretion to reflect changes in our practices or legal requirements. Significant changes will be posted here, and if required by law, we will contact you with the updated policy.
Additional Disclosures for PIPEDA Compliance (Canada)
Customer Data Rights
Under PIPEDA, you have the right to:
Access the personal information we hold about you.
Correct any inaccurate or outdated personal information (or request deletion if correction is not possible).
Withdraw consent for any activities for which you have consented, subject to legal or contractual obligations.
Right to Withdraw Consent
You can refuse or withdraw consent for the collection, use, or disclosure of your personal information by notifying us, but this may affect our ability to respond to your inquiries. You cannot refuse if the information is required by law, to fulfill a contract, or as required by regulators.
Right of Access under PIPEDA
You may request access to your personal information by contacting us. We will respond within 30 days, as required by PIPEDA.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: info@gtapainters.ca